At Sanelo Tour, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Shipping address

  • Phone number

  • Email address

  • Order details

We collect this information only to process and deliver your order and provide customer support.

2. How We Use Your Information

We use the information you provide to:

  • Process and confirm your order

  • Arrange delivery through our shipping partners

  • Provide order updates and customer support

  • Improve our services and website performance

  • Notify you of updates, if you opt in

3. Data Protection and Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or alteration. All data is handled securely and only by authorized personnel.

4. Opt-Out Instructions

If you do not wish to receive any future communication from us, you may opt out at any time by:

Please allow up to 5 business days for your request to be processed.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal information

To make any such request, please contact us using the information provided below.

6. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services implies acceptance of the revised policy.

7. Contact Us

For any questions, concerns, or privacy-related requests, please reach out to us at [email protected].